{"id":37,"date":"2026-10-23T16:15:25","date_gmt":"2026-10-23T16:15:25","guid":{"rendered":"https:\/\/schwibo.com\/retractation\/"},"modified":"2026-10-23T16:15:25","modified_gmt":"2026-10-23T16:15:25","slug":"retractation","status":"publish","type":"page","link":"https:\/\/schwibo.com\/en\/retractation\/","title":{"rendered":"Right of withdrawal"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em>Last updated: 23 October 2026<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"delai\">Delivery time<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The law gives you 14 days from receipt of the product to withdraw, without having to give a reason.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"exercer\">Exercising your right<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Inform us of your decision with a clear statement, for example by email to <a href=\"mailto:contact@schwibo.com\">contact@schwibo.com<\/a>. You may use the model form below, but it is not mandatory.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"effets\">Effects of withdrawal<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We refund all payments received within 14 days of being informed of your decision. We may withhold the refund until we have received the product or proof that it has been sent back.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You return the product within 14 days of informing us of your decision, to the address we give you. The direct cost of returning it is at your expense.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"exceptions\">Exceptions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The right of withdrawal does not apply, in particular, to sealed products that cannot be returned for hygiene reasons and that have been unsealed after delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"formulaire\">Model withdrawal form<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">For the attention of MUGISHA Jean Claude (Schwibo), rue Andr\u00e9e De Jongh 18, 1020 Brussels, Belgium, contact@schwibo.com:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I hereby give notice that I withdraw from my contract for the sale of the following goods:<br>Ordered on: \u2026\u2026 \/ Received on: \u2026\u2026<br>Order number: \u2026\u2026<br>Name of consumer: \u2026\u2026<br>Address of consumer: \u2026\u2026<br>Date and signature (if sent on paper): \u2026\u2026<\/p>","protected":false},"excerpt":{"rendered":"<p>Derni\u00e8re mise \u00e0 jour : 23 octobre 2026 D\u00e9lai La loi vous accorde 14 jours \u00e0 compter de la r\u00e9ception du produit pour vous r\u00e9tracter, sans avoir \u00e0 motiver votre d\u00e9cision. Exercer votre droit Informez-nous de votre d\u00e9cision par une d\u00e9claration claire, par exemple par e-mail \u00e0 contact@schwibo.com. Vous pouvez utiliser le formulaire type ci-dessous, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-37","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/schwibo.com\/en\/wp-json\/wp\/v2\/pages\/37","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/schwibo.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/schwibo.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/schwibo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/schwibo.com\/en\/wp-json\/wp\/v2\/comments?post=37"}],"version-history":[{"count":0,"href":"https:\/\/schwibo.com\/en\/wp-json\/wp\/v2\/pages\/37\/revisions"}],"wp:attachment":[{"href":"https:\/\/schwibo.com\/en\/wp-json\/wp\/v2\/media?parent=37"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}